Short description of the RMA procedure:

Please store the Word document, complete it as specified and send it to us via e-mail or fax to ensure fast and safe return of the device. You will be allocated an RMA number as soon as possible. Please enter this number in the address field of the request form and use the form as a return delivery document to us:

Alternatively, you can also complete and then print the online form in the customer area:

Please register in the customer area first.